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FREQUENTLY ASKED QUESTIONS

The process of designing and building a custom home can be complicated for a homeowner.

We have the expertise to make the process less stressful for you. Our design and construction teams can answer all the questions that you may have.

1. WHAT IS A TARION WARRANTY AND WHAT DOES IT MEAN?

For more than 40 years, Tarion Warranty Corporation has providednew home warranty protection tomore than two million Ontario homeowners. By law, a buildermust be registered with Tarion to build inOntario. Tarion regulates and promotes the highest standards of construction among its member homebuilders and it has been designed to serve new home buyers by ensuring that one of their life’s biggestinvestments is fully protected. As a member in good standing for over10 years, Gemterra provides itscustomers this warranty protection which lasts up to seven years on their new Gemterra home. Thisprotection is fully backed by Tarion

2. I SEE YOU ARE A MEMEBER OF BILD. WHY IS THAT IMPORTANT?

The Building Industry and Land Development Association (BILD) is the voice of the home building, landdevelopment industry in the Greater Toronto Area and is the largest home builder association inCanada. Our 1500+ industry members design, sell and build qualitycommunities where people live,work, play and shop. As a member, Gemterra benefits from the vast industry knowledge BILD providesto members, keeping up to date on industry trends and therefore being able to provide all Gemterracustomers with the highest quality homes and communities possible

3. HOW LONG WILL IT TAKE TO BUILD MY HOME AND HOW MUCH WILL IT COST?

Every home-‐building project is different when it comes to durationand costs. There are a lot ofvariables in size, lotpreparation, features and the time it takes to plan and build a home. We believethat good communication whileplanning our customers dream home is key to ensuring that they havethe peace-of-mind they deserve during thisexciting andimportant process. Every aspect of the home isaccounted for when you agree to purchase–there are no hidden costs or extras. And you can beassured that we take our commitment delivering your home on schedule very seriously

4. DO YOU PROVIDE ASSISTAANCE FOR SELECTING THE HOME’S FINISHES?

Choosing the finishes for your new Gemterra home allows you to put your personal touch on it andmake it truly your own. This process involves a lot of decisions, especially when it comes to selectingitems like cabinets, counters, light & plumbing fixtures, flooring, paint colors and more. While this is anexciting process for a new home buyer, for some people it can present challenges. Our experienced in house designer will take all the time necessary to make you feel comfortable and to understand yourunique needs and design style which will allow you to make the best decisions possible. This is all part ofour commitment to make a Gemterra home your dream home.

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